Terms and conditions

The Allergy and Health Test Clinic – Terms and Conditions

1. INTERPRETATION AND VARIATION

1.1 In the Terms and Conditions the following definitions apply:
“Company” means the Allergy and Health Test Clinic.
“Client” means any person that has completed and submitted the online registration form (the “Registration Form”) at www.allergytest-london.co.uk and which registration has been accepted by the Company.
“Appointment” means the scheduled session made by a Client with the Company.
“Clinic” means the premises leased by The Klinik & Pilates K Limited, and any one of The Klinik & Pilates K Limited therapy rooms at 16 Devonshire Row, London EC2M 4RH, or the premises leased by 1st Chiropractic and any one of the therapy rooms at Suite 6 Cockayne House, 126-128 Crockhamwell Road, Woodley, Reading, Berkshire, RG5 3JH.
“Terms and Conditions” means these terms and conditions.
1.2 References in the Terms and Conditions to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender.
1.3 The Terms and Conditions are incorporated into the Registration Form.
1.4 The Company reserves the right to vary and revoke the Terms and Conditions from time to time which variation it may consider necessary or desirable for the regulation of the affairs of the Clinic and the conduct of Clients. Any such changes will be notified to Clients and, until revoked, are and will be binding on Clients.
1.5 The Terms and Conditions will be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

2. MEMBERSHIP

2.1 Subject to these terms and conditions, when a person has completed the Registration Form he will become a Client of the Company.
2.2 Acceptance of a person as a Client is in the absolute discretion of the Company.
2.3 The Company reserves the right to expel from the Clinic any Client whose conduct is or may, in the Company’s reasonable opinion, be injurious to the character of the Company or which amounts to a breach of the Terms and Conditions or where such expulsion is otherwise in the interests of the other Clients of the Clinic. Any Member so expelled will forthwith cease to be a Client of the Company and will not be entitled to any refund.
2.4 If a Client brings a guest to the Clinic for an appointment, that guest may attend the Appointment with the Client at the discretion of the Company.
2.5 Clients must be 18 or over or be accompanied by a parent or guardian prior to attending an Appointment.

3. COMPANY OPENING TIMES

Details of appointment times at the Clinic may vary from time to time. Appointment times will be published by the Company and will be available at www.allergytest-london.co.uk

4. PAYMENT TERMS

4.1 Details of Appointment prices are available either at www.allergytest-london.co.uk or directly from the Clinic or Company and will be such prices as determined by the Company from time to time.
4.2 A Client may not attend any Appointment at the Clinic without first booking and paying the nominal deposit for the relevant Appointment.
4.3 Payments for Appointments in any amount are non-refundable unless otherwise stated in the Terms and Conditions.

5. BOOKINGS AND CANCELLATIONS

5.1 A Client may only book or reschedule Appointments via their personal Appointment booking facility www.allergytest-london.co.uk or by email to info@allergytest-london.co.uk
5.2 Clients will not be eligible for a refund of any deposit payment for their Appointment where cancellation or the rescheduling of a session is not made online or notice of the same is not delivered by telephone or by email to the Clinic at least 24 hours prior to the booked time.
5.3 Appointments are booked on a first-come first-served basis. A Client may request to join the waiting list facility by emailing info@allergytest-london.co.uk in the event that his first choice session is unavailable. If a Client joins the waiting list for a particular day, is notified by the Company of availability, and then books an Appointment his booking will be subject to the Terms and Conditions in the usual way.
5.4 In the event that a Client arrives more than 20 minutes late for their appointment, it will be at the Company’s discretion to either commence the appointment or reschedule to an alternative date/time convenient to both Client and Company.
5.5 A Client may only book and attend a Follow-Up appointment within 6 months of their original full test appointment. After 6 months, any existing client wishing to visit the Clinic must book a Full Test appointment and pay the appropriate fee.

6. FITNESS AND HEALTH

6.1 By agreeing to these Terms and Conditions Clients hereby confirm that they do not have a pacemaker device fitted and are not in the first trimester of pregnancy.
6.2 All Information provided by the Company is intended for nutritional information only and is not meant for medical diagnostic purposes. We recommend that you contact your doctor if you suspect you may have any serious medical or health conditions. Nutritional Therapy is not an alternative to conventional medicine, but Complementary.
6.3 The Company reserves the right to refuse access to any Client if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Company facilities.

7. LIMITATION OF LIABILITY

7.1 The Company cannot be held responsible for any particular Appointment or therapist not being available for whatever reason. The Company reserves the right to make alterations to the Appointments and therapists, as well as to those ancillary facilities (e.g. washroom facilities), provided to Clients, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.
7.2 It is the Client’s responsibility to ensure that he is capable of undergoing an elimination diet following an Appointment he attends. Advice provided by our therapists at no time constitutes medical advice in substitute for advice provided by a medical professional.
7.3 The Company accepts no liability for loss or damage to property of Members or for injury to Members on the Clinic premises or outside the Clinic except insofar as such loss, damage or injury is by law incapable of exclusion.
7.4 In consideration of their participation in the activities and programmes of the Company and the use of facilities and equipment owned and/or under the control of the Company the Client hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.

8. USE OF FACILITIES

8.1 A Client is entitled to use the Clinic’s facilities provided always that the Clinic may at any time without notice withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Clinic or the Company.
8.2 Children under the age of 18 may only attend an appointment for theirselves if accompanied by a parent or guardian.

9. PERSONAL BELONGINGS

Personal belongings are brought onto the Clinic premises at the Client’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.

10. SAFETY & HYGIENE

10.1 In the interests of safety and hygiene, no crockery, glass or food are permitted during Appointments except those samples to be used during an Appointment.
10.2Clients must use the main entrance to the Clinic when entering or leaving the Clinic. Fire exits, which are clearly marked, are there in the interests of safety and Clients must not interfere with these exits for any reason. In the event of a fire, Clients are asked to make their way to the nearest available exit.
10.3 Smoking is forbidden in the Clinic.

11. GENERAL

11.1 Clients are required to give written notice to the Company of any change of email address. Failing such notice, all communications will be assumed to have been received by the Client within five days of mailing to the last email address notified to the Company.
11.2 The Company reserves the right to refuse admission to the Clinic.
11.3 The Company may assign the benefit of the Registration Process and a Client’s membership to a third party at any time without notice to the Client.
11.4 A person who is not a party to the Registration Process has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of the Registration Process.
11.5 Any marketing, educational or other materials of any nature whatsoever produced by the Company in connection with the Clinic and which are made available to Clients at the Clinic will at all times remain the property of the Company and will be subject to the Company’s copyright.

12. PRIVACY POLICY

Your information will not be shared with anyone without your permission. This is just for the staff at The Allergy & Health Test Clinic.